FAQs and Platform Guides

Platform

• Platform/Feature Overview
• Platform Domains
• Does this platform work internationally?

Getting Started

• Getting started
• How to Edit an Action
• Make your mobile website a Progressive Web App (PWA)?
• SEO and Social Previews
• Cloning an App. (Every app is a template)

Administration and Users

• Adding additional Administrators (Users) to an account?
• Manage Users with Role-Based Access Control

Style, UX, and Formatting

• Styling an app
• Action formatting options
• Additional Action Settings
• How to make your app look good on desktop too
• “Audience” control - How to manage the context of when Actions display
• How to Schedule an Action ?

Embeds and Widgets

• How do I add appointment scheduling to my app?
• How do I embed a Youtube video?
• How do I embed a Facebook video in my app?
• How do I embed a feed from my Facebook page?
• How do I embed a Twitter timeline in my app?
• Other Widgets and Embeds

Action Types

• What is an “Action?”
• What Actions does the platform support?
• Action Tutorial App
• Action Formatting and Control Options
• What’s the difference between a “Push” notification and an “In-App” message Action?
• The Action Library (a modular content management system)?

See all 27 articles

Enterprise Features

• GraphQL API
• Custom Dashboards
• Resource Based Access Control
• Creating unique Apps, Links, QR codes or NFC tags for every product or for every sales agent?

Metrics

• Metrics Overview
• How do I add URL tags such as UTM codes to my links?
• How do I add my Facebook Pixel or Google Analytics?

General Questions

• I have support questions, where can I get more help?
• How do I remove an App from my account?
• What tools are there to help manage App IDs?
• What are Social Previews?
• Can I send Push Notifications?
• Will my app work offline?

See all 8 articles

Pricing and plans

• Is there a contract?
• Do you have a free trial?
• How do I convert my free trial to a paid plan?

QR codes and NFC tags

• How do I create a QR code for my page and then download it?
• Why is this platform better for managing QR codes and NFC tags?
• What’s a QR Code and how does it work?
• What's an NFC Tag and how does it work?
• I already have QR Codes. Can I use them on this platform?
• I already have NFC Tags. Can I use them on this platform?